Selling Price: Displayed amount (Displayed price/Consumption tax included)
Other Charges: In addition to the selling price, consumption tax, shipping fees, cash-on-delivery fees, and bank transfer fees may apply.
Additional charges (relay fees) may apply for Okinawa, remote islands, and some areas.
(Even for orders over 33,000 JPY with free shipping, a relay fee of 1,900 JPY will be charged.)
Payment Method and Timing:Credit card payment is available.Payment is due at the time of order confirmation.
Delivery Time:Within 3 days after ordering.If you have a preferred date and time, please write it in the remarks section.
Delivery Method:Sagawa Express or Japan Post
Returns, Defective Products, and Cancellations:Please contact us immediately upon arrival of the product. Please note that returns will not be accepted except in cases of product defects.
In cases of initial defects or incorrect items shipped by us, we will cover the cost of exchange.
Please note that we may not be able to accommodate exchanges if the item is out of stock.
Returns or exchanges of products will not be accepted except in cases of initial defects.
Upon receiving your order, please immediately check if the product is what you ordered and if there is any damage.
If the product delivered is different from your order or if there is damage due to an accident (defective product), please contact us within 3 days.
We will promptly send a new product at our expense for both shipping and handling fees. If a replacement product is not available, we will issue a refund.
If any tags or accessories are removed, we will not accept any returns or exchanges.